We want you to be completely satisfied with your Berry Tail purchase. If for any reason you're not happy with your order, you can return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.

Yes, we do offer international shipping to select countries. You can view the list of countries we ship to during the checkout process. Please note that international shipping may incur additional charges and longer delivery times.

Yes, ethical sourcing and manufacturing are core values at Berry Tail. We work closely with our suppliers to ensure fair labor practices and sustainable production methods are followed throughout our supply chain.

If you have any questions or concerns, our friendly customer service team is here to help. You can reach us via email at support@berrytail.com or through our contact form on the website. We strive to respond to all inquiries promptly.